Gold Card Scheme

Derbyshire Gold Card holders – Anyone over 60 and some disabled people get free local bus travel anywhere in Derbyshire can:

Gold card mock-up

If you think you are eligible for Gold Card and haven’t yet got one, you can find out about how to apply for your Gold Card.

We are currently taking photos in the Reception areas of Buxton Town Hall and Glossop Municipal Buildings. Please contact Customer Services on 0845 129 77 77 or 01298 28400 to make an appointment.

Important Information for Gold Card Holders

Do you already have a Gold Card?

If the answer is YES please read on.

The personal details you gave when you applied for your Gold Card are currently held by your local district or borough council – the one where you are resident and pay council tax to.

From 1 April 2011 this will change.

After this date Derbyshire County Council will be responsible for keeping Gold Card data. This means that your personal details, including your name, address and date of birth, will be transferred over to the county council.

You do not need to do anything – just carry on using your Gold Card for travel, shop discounts and as a library card.

If you have any queries or concerns about the transfer of your personal information please call 01629 536741.

More information: www.derbyshire.gov.uk/goldcard (external website**)

Frequently Asked Questions

Who can apply for a Gold Card?
  1. Anyone over 60 – although it depends on when you’re born.
    Before 6 April 2010 everyone turning 60 automatically qualified for a Gold Card on their 60th birthday. This is no longer the case. If you are about to turn 60 you will have to wait longer. Depending on when you were born this may be several extra months or years. To find out more go to www.derbyshire.gov.uk/goldcard.
  2. People under 60 who have a disability:
    • are blind or partially sighted;
    • are profoundly or severely deaf;
    • are without speech;
    • have a disability or suffered an injury which affects your ability to walk;
    • are without arms or have the long term loss of the use of both arms;
    • have a learning disability;
    • cannot drive on medical grounds or would automatically be refused a driving licence if you applied. This may include people with severe mental illness.
If your birthday is within/on these datesYou are eligible for a Gold Card on
Before and including 5 Jan 1951Already eligible
6 Jan 1951 to 5 Feb 19516 November 2011
6 Feb 1951 to 5 March 19516 January 2012
6 March 1951 to 5 April 19516 March 2012
6 April 1951 to 5 May 19516 May 2012
6 May 1951 to 5 June 19516 July 2012
6 June 1951 to 5 July 19516 September 2012
6 July 1951 to 5 August 19516 November 2012
6 August 1951 to 5 September 19516 January 2013
6 September 1951 to 5 October 19516 March 2013
6 October 1951 to 5 November 19516 May 2013
6 November 1951 to 5 December 19516 July 2013
6 December 1951 to 5 January 19526 September 2013
How do I apply?

You need to

1. Apply in person

High Peak residents can take your documentary proofs of eligibility, your completed application form (433KB) PDF document and your photograph, to:

2. Apply at a post office

Bring your application form (433KB) PDF document with your documentary evidence and your own photograph to the following post offices:

Bamford;
Buxton (Higher Buxton and Spring Gardens);
Castleton;
Chapel-en-le-Frith (Market Place and Town End);  
Charlesworth;
Chinley;
Edale;
Furness Vale;
Gamesley;
Hadfield;
Hayfield;
Hope;
New Mills (Co-op Late Shop);
Peak Dale;
Simmondley;
Tintwistle;
Whaley Bridge (Canal Street and Horwich End).

3. Apply by post

You can apply send your completed application form (433KB) PDF document, with photocopies of your proof documents and a passport-size photograph to:

Gold Card
High Peak Borough Council
Town Hall
Buxton
Derbyshire
SK17 6EL
When exactly is off-peak travel?

Off-peak hours are 9.30am until 11pm, Monday to Friday, and all day weekends and bank holidays.

What is the definition of a ‘local’ bus?

In most cases, this will be self-evident, but in a few instances, this could include some longer distance buses and coach services, where part of their route is registered as a local bus service. Long-distance express services, special tours and excursions are not classed as local bus services. If in doubt, check with the bus operator.

Will I be able to enjoy free bus travel anywhere within the UK?

No. You can only get free off-peak bus travel (external website**) within England.

Can I use Derbyshire Gold to get discounted train travel?

No. Discounted train travel ended on 31 August 2011.

If I visit an area that offers additional services, such as free train or tram travel, will I be entitled to them?

Probably not. As a general rule, local authorities will only provide additional services for their own residents. Some authorities, though, may provide them – check with the relevant authority in the area to which you intend to travel.

I visit relatives in London occasionally, so will I be able to enjoy the same benefits as a London Freedom Pass holder?

No, because those benefits are paid for by the London authorities – only London Freedom Pass holders will be able to enjoy additional travel on the tube and train. But you will be able to enjoy free off-peak bus travel (external website**) when visiting the capital.

What are the main uses of the Gold Card?

Your Derbyshire Gold card can get you:

What should I do if my circumstances change?

If your circumstances change, for example, if you move address either to a different county or within Derbyshire, or become ineligible because of a change in your disability, please tell us.

How do I get discounts in shops with my Gold Card?

Your Gold Card gives you discounts of 10 per cent or more at over 1,300 local businesses. Plus a range of discounts at hotels and bed and breakfasts in Derbyshire, Blackpool, Cumbria, Lincolnshire, North Wales, North and East Yorkshire and Northumberland.

The online Gold Card Discount Directory (external website**). lists participating businesses. A printed version is available for free from libraries and council offices.

Simply show your Gold Card, when you pay, to have the amount deducted. Please note that discounts are for the cardholder only.

I have lost my Gold Card, how do I get a new one?

Contact us by calling 0845 129 7777 or 01298 28400, Monday to Friday, 8am to 8pm. We will have your details on file, so you will not need to supply another application form or photograph. Please note, there is a £5 charge for a replacement card.

What do I need to do to get free travel when I get on a bus?

Show the driver your Gold Card – the side with your photograph on the front – to prove you travel for free and tell them where you want to get off the bus. Even though you don’t need to give the driver any cash, you will be issued with a ticket.

When you make the return journey, you will need to show your Gold Card and you will be issued with another ticket. In some parts of the country, buses may have machines that ‘read’ your card and you may have to swipe your card against the machine, instead of showing it to the driver. If you are unsure, ask the driver.

How can I find out more about Gold Card?

Derbyshire Gold card is issued by your local district, borough or city council. Please contact us for information about your card, by calling 0845 129 77 77 or 01298 28400, Monday to Friday, 8am to 8pm.

Alternatively, call Derbyshire on 08456 058058, between 8am and 8pm on weekdays, or 9.30am-4pm on Saturdays at the local rate – or Derbyshire Gold Card colour magazine (external website**).

 

**Please note: High Peak Borough Council is not responsible for the content of any external websites.