We offer a domestic service to collect and dispose of clinical waste including needles from households only.
No medicines whatsoever should be placed in the yellow bags or sharps containers. Medicines should be disposed of at the local chemist.
What constitutes clinical waste?
Clinical waste collections from households are free. We do not currently offer any Commercial collections.
Regular collection of domestic clinical waste will be included on a round, as soon as possible after receipt of the completed referral document. Collections are made on a Wednesday or Thursday.
We operate a service for the removal of bulky crushable household items, such as furniture and old appliances. We do not undertake house clearances, nor collect trees, rubble, builders or DIY waste, including external doors, sheds or greenhouses. We are unable to collect any glass panels including those contained within doors. Internal doors can be collected not if they contain glass panels of any size.
There is a £20 minimum charge for up to 5 crushable items (Note each item contributes to the 5 items e.g. bed base 1 item, bed mattress 1 item = 2 items, three piece suite = 3 items). Non crushable items must be assessed on an individual basis.
If the customer can provide evidence of receipt of Housing/Council Tax benefit (e.g. quote benefit reference number) the charge for bulky collections will be reduced by 50%.
Payment needs to made at the time of booking for bulky collections. Collections will be made on your next black bin collection day. Please note that if you book a bulky collection after 3 pm the day before your normal black bin collection day, your items will be collected in two weeks not the next day.
For more than 10 items, or where large/awkward items are involved, a separate assessment will be needed and the charge worked out. The customer can then decide if they wish to proceed.
We provide a separate domestic collection service for these from households. There is a £24 charge for collection of fridges, freezers, and any other electrical item (ie. washing machine). With the collection of a large or bulky electrical item, we will take up to three smaller electrical items, such as a hair-dryer, kettle or an iron, at no extra cost. Alternatively these items can be taken to the Household Waste Recycling Centre (the Tip) for recycling. For information on the above collection service, contact Customer Services on 0845 129 77 77 or 01298 28400.
We do not collect any appliances from businesses. Please contact a private contractor for this service.