Contact the council

If you cannot find the answer to your question using our website you can contact the council in a number of ways:

On-line

You can use our online forms to make a payment, report a problem or request a service. 

For a full list of online service forms please visit our Do it online section.

We also have an online form for comments, compliments or complaints and a general enquiry form for all other questions or requests.

Freedom of information

For Freedom of information requests please email FOI@highpeak.gov.uk  For these types of requests we will respond to you in 20 working days.

Telephone contact centre

Open 8.00am – 8.00pm Monday to Friday.

Service areas

•     Benefits - 0845 129 4880
•     Council Tax and Business Rates - 0845 129 4858
•     Payments - 0845 129 8117
•     Waste and Streetscene - 0845 129 4870
•     All other enquiries - 0845 129 7 777 or 01298 28400

For out of hours emergencies please telephone 0845 129 77 77 or 01298 28400.

SMS text

Please text us on 07800 00 22 62.

In person

Open 9.00am to 4.30pm Monday to Friday.

Buxton Town Hall
Market Place
Buxton
Derbyshire
SK17 6EL

Glossop One Stop Shop
Municipal Buildings
Glossop
Derbyshire
SK13 8AF

Map of council office locations in Buxton and Glossop

Change of Address

Go to our household changes section to tell us of a change of address, changes in your household or the death of a resident.