Report a benefit fraud

Here at High Peak Borough Council we are committed to paying Housing Benefit to residents who have a genuine entitlement. We are therefore also committed to preventing and detecting fraud. Benefit fraud investigations are now undertaken by the Department for Work and Pensions (DWP) by the Single Fraud Investigation Service.

You can report suspected Benefit Fraud in the following ways:

  • OnlineĀ  - DWP website
  • By Telephone - National Benefit Fraud HotlineĀ  0800 854 440, or
  • By post - NBFH, PO Box 224, Preston, PR1 1GP

For more guidance on what information is needed by the investigating fraud officer please read the PDF document at the bottom of this page.

Data Matching

We may share information provided to us with other bodies, responsible for auditing or administering public funds, to prevent or detect fraud and to protect the public funds we administer. Data matching involves comparing computer records, usually personal information, to see how far they match. This allows fraudulent claims and payments to be identified and investigated.


If you wish to report your concerns about theft, fraud, corruption or other such wrongdoings, please use our confidential Whistleblowing process.

Remember: YOU DO NOT HAVE TO GIVE YOUR NAME OR ADDRESS for either reporting fraud or whistleblowing

Privacy notice

We will use the information we hold about you to process your claim for Housing Benefit and Council Tax Reduction. We may pass the information to other agencies or organisations such as the Department for Work and Pensions or HM Revenues and Customs, as allowed by law. We may also check information you have provided, or information about you that someone else has provided, with other information held by us.

Information about you from certain third parties may be obtained or give them to:

  • Prevent or detect crime
  • Protect public funds
  • Make sure the information is correct

These third parties include government departments, local authorities and private-sector companies such as banks, organisations that may lend you money and companies that assist us in fraud detection and prevention such as credit reference agencies.

We will not give information about you to anyone else, or use information about you for other purposes, unless the law allows us to.

Last updated: 7th September 2015

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