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New tenancy agreement - January 2021

Notice of Variation of the terms of your Secure Tenancy under sections 102 and 103 of the Housing Act 1985

We have not received any objections to the proposals to amend the tenancy agreement. As a result the Tenancy Agreement will change from Monday 6th April 2021. On this date the new tenancy agreement will replace the old one. 

The changes to the Agreement are summarised below.

Secure Tenancy - January 2021 [190KB]


Rental Payments

Greater clarity around charges associated with the tenancy including Carelink charges

Greater clarity around the figures used to set service charges


Use of the Property

The need to secure garden items such as trampolines has been added


Anti-social behaviour

The list of examples has been updated to include smoke entering properties, drug use and Chinese lanterns

The need to comply with emergency legislation to protect public health has been included


Improvements and alterations

The list of improvements requiring permission has been updated

The issue of "hive" type systems has been included


Letting us into your home

Greater clarity around why/when we may need to enter some-ones home


Conduct to staff etc.

Updated to include abuse via social media or by a third party


Ending your tenancy

Amendment to time keys should be returned and how

Requirement not to leave energy meters in debit

Clarity around items left once a tenancy has ended


What happens if we don't keep to this agreement

Updated details regarding Ombudsman