Customer Services Advisors
Full time hours
Permanent position x2
Salary: £19,171 per annum
Location: Leek however will be expected to travel across the Alliance
An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,
As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).
The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages
You will also require a flexible approach to work, be able to work customer service opening hours of 8.30 am to 5:30 pm Monday to Friday.
For an informal discussion regarding this job please contact: Karen Lomas (Operations Manager Front Line Services) - karen.lomas@highpeak.gov.uk
Closing date: Midday, Friday 10th January 2020
Interviews to be held: Monday 20th January 2020
