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Residents support

During the Coronavirus pandemic any vulnerable resident who needs support with food, household essentials or prescriptions can call the Council for advice on 0345 129 7777.

Benefits, Rent and Council Tax

If you are struggling to pay your bills during this uncertain time you might be able to get some help.

We've created a section on our website full of useful information to help residents financially.


Community Response Unit

DCC have launched a Community Response Unit for members of the community that require assistance and don't have friends or family able to help or those that wish to volunteer. https://www.derbyshire.gov.uk/council/news-events/news-updates/news/community-response-unit-launched-to-help-those-in-need.aspx

High Peak CVS have also been trying to collate the numerous services/community groups/initiatives that are available to people during the COVID-19 situation so that we can all easily support and refer as appropriate. This is by no means an easy task, they have put together information on their website for public information

http://highpeakcvs.org.uk/directory.asp


Coronavirus Support Groups Map

We've created a map for people to use which shows the nearest support group to your address. Simply put your address in the box and select it from the list. Once you do this it will automatically show you the three closest groups to your location.

If you need help with this please call 0345 129 7777.

*Please note this map is updated as soon as possible. However we are not responsible for the information displayed on the individual groups websites and social media profiles.


Citizens Advice Derbyshire Districts

Citizens Advice Derbyshire Districts has announced that face-to-face advice services will be suspended for the foreseeable future.

There are a number of ways people can continue to get advice during this time.

  • General advice will be given via the Advice line which people can reach by calling 0808 278 7954. This is open Monday to Friday from 9am to 5pm.
  • Anyone seeking to make a new claim for Universal Credit should call the Universal Credit Help to claim line on 0800 1448444.

You can also find help on their website http://www.ddcab.org.uk/