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Introduction to Selling for Non-Sales People

The time to promote added value services and products is at the point when the client has just made a successful purchase or are talking with a support person they feel they trust. In fact, non-sales people probably generate more trust and future business in just these situations as there should be plenty of goodwill.

This webinar will cover: 

  • Gain rapport fast using verbal and non-verbal communication either on the telephone or face to face
  • Knowing your outcome and how to approach the discussion
  • Powerful questions to help you and your client become clear on the right solution
  • Objections and questions - how to answer them to help the sales process keep moving
  • Getting people to commit

The Outcome of attending this webinar is:

  • You will know how to start the conversation and have a series of questions to ask
  • You'll understand what an additional product or service is really worth to your client.
  • You will know how to represent exceptional value to your customer in order to gain their commitment
  • How to build relationships and gain further sales opportunities for you and your colleagues.

Click Here to Book your Place!
This FREE webinar is hosted by the D2N2 Growth Hub, East Midlands Chamber and part-funded by the European Regional Development Fund.

Date: Thursday 14th May 2020 
Time: 10am - 12pm 
Location: Online