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How to Negotiate With Your Customer

The time to promote added value services and products is at the point when the client has just made a successful purchase or are talking with a support person they feel they trust. In fact non-sales people probably generate more trust and future business in just these situations as there should be plenty of goodwill.

This webinar will cover: 

  • Gain rapport fast using verbal and non-verbal communication either on the telephone or face to face
  • Knowing your outcome and how to approach the discussion
  • Powerful questions to help you and your client become clear on the right solution
  • Objections and questions - how to answer them to help the sales process keep moving
  • Getting people to commit

Click Here to Book your Place! 
This  FREE webinar is hosted by the D2N2 Growth Hub, East Midlands Chamber and part-funded by the European Regional Development Fund.

Date: Monday 27th April 2020 
Time: 2pm - 4pm 
Location: Online