As a visitor economy business, you know the importance of happy customers. To ensure this is consistent throughout every member of your team, training on an ongoing basis to refresh and introduce new ideas is essential for everyone. Making time can be sometimes difficult in the workplace and that is why this training programme is for you!
The Peak District and Derbyshire Ambassador programme, aims to create a training resource for your organisation to help you do just that.
This programme, delivered by Marketing Peak District & Derbyshire over a series of 4 workshops provides an insight and refresher in all areas of Customer Services and Customer Care needs and provides practical tips as to how you can be an excellent host in order to exceed the expectations of your customer's needs.
As a visitor economy business, you know the importance of happy customers. To ensure this is consistent throughout every member of your team, training on an ongoing basis to refresh and introduce new ideas is essential for everyone. Making time can be sometimes difficult in the workplace and that is why this training programme is for you!
The Peak District and Derbyshire Ambassador programme, aims to create a training resource for your organisation to help you do just that.
05 May : What does great customer service look like?
12 May : How do you deal with unhappy or difficult customers?
24 May : How do you sell and upsell to your customers?
26 May : How do you become a Peak District & Derbyshire Ambassador?
Please note only businesses who have attended all 4 workshops will be awarded Peak District & Derbyshire Ambassador status.
Further information and to select a date, please click here
Date: From 5th May 2022
Time: 09:00 - 12 noon
Venue: Ensana Buxton Crescent, The Crescent, Buxton, SK17 6BH
