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Today's collections

Our collection crews are working hard to continue collecting your waste during these difficult times and are socially distancing wherever possible. This means your bin may be emptied at a different time than normal.

Please make sure your bin is out by 6am on collection day (or the night before).

Please keep your bins presented to enable us to carry out collections.

Thursday 21st January 21

Collections not completed due to snow/ice. Will revisit 22/1/21 and carry out collections where safe to do so.

Black Collections - Part of Station Road Birch Vale and Bus Station Estate Hayfield.

Green Collections - Moorland Road New Mills, The Birches Birch Vale, Jane Lane Buxworth.

Brown Collections - Moorland Road New Mills, The Birches Birch Vale, Jane Lane Buxworth, Part of Maynestone Road Chinley.

Wednesday 20th January 21

No issues reported for today's collections.

Tuesday 19th January 21

Brown Collections - Wheatsheaf Road Whaley Bridge - Not completed due to parked cars - NOW DONE.

Monday 18th January 21

Black Collections - Well Street and Lea Street New Mills - Unable to complete due to parked cars on entrance to road's - still no access 19/1/21 - will retry later in week. 

Friday 15th January 21

Not completed due to snow/ice. Catch up works will take place at the earliest opportunity week commencing 18th January 21. 

Brown Collections - Craig Drive, New Horwich Road Whaley Bridge - NOW DONE.

Black Collections - Cowlow Lane in Dove Holes - Unable to access for return visit due to tarmac works - Unfortunatley the snow/ice prevented collection 21/1/21 but will revisit 22/1/21.

Missed bins

If there is no information on this page as to why your bin may have been missed please complete our online form to let us know. Missed bins must be reported after 4pm as the crews may still be out working and within 2 working days of your scheduled collection day. If you have already reported your bin as missed please allow five working days for the crew to return.

We will not return to empty your bin if

  • it is not out for collection when visit your street
  • you put the wrong bin out for collection
  • it contains incorrect materials and has been stickered by our crew
  • it is too heavy to move
  • you report it missed more than 2 working days after collection was due
  • the contents of your bin are frozen and won't come out when we tip the bin

Additional waste
If you have any additional material  for recycling please put it next to your bin in a cardboard box or untied black bags. Tied bags will not be collected as we can't see what is inside.

Frozen bins
If the lid of your bin is frozen shut or the contents of your bin are frozen inside and don't tip out we will not come back to try again. There is no need to contact us. Please take your bin in and present it again on your next scheduled collection day.