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Today's collections

Our collection crews are working hard to continue collecting your waste during these difficult times and are socially distancing wherever possible. This means your bin may be emptied at a different time than normal.

Please make sure your bin is out by 6am on collection day (or the night before).

Friday 15th January 21

Not completed due to snow/ice. Catch up works will take place at the earliest opportunity week commencing 18th January 21 please ensure your bins are presented from 6am Monday morning.

Brown Collections - Furness Vale 5%, New Mills 2%, Hayfield 1%, Whaley 2%.

Green Collections - Furness Vale 5%, Hayfield 1%.

Black Collections - Buxton 10%, Peak Dale 5%, Dove Holes 5%.

Thursday 14th January 21

No issues reported for today's collections.

Wednesday 13th January 21

No issues reported for today's collections.

Tuesday 12th January 2021

No issues reported from today's collections.

Tuesday 5 January 2021

Brown Collections -  Top of Reddish Road Whaley Bridge approx 10 bins . Retried 7/1/21 still cannot access. We have attempted 4 times since collection day to return for collections unfortunately due to parked cars we have been unable to gain access -  Unfortunatley we are still unable to access a final time 14/1/21 we will empty bins and remove excess recycling presented in cardboard boxes or untied black bags on next scheduled collection day.


Missed bins

If there is no information on this page as to why your bin may have been missed please complete our online form to let us know. Missed bins must be reported after 4pm as the crews may still be out working and within 2 working days of your scheduled collection day. If you have already reported your bin as missed please allow five working days for the crew to return.

We will not return to empty your bin if

  • it is not out for collection when visit your street
  • you put the wrong bin out for collection
  • it contains incorrect materials and has been stickered by our crew
  • it is too heavy to move
  • you report it missed more than 2 working days after collection was due
  • the contents of your bin are frozen and won't come out when we tip the bin

Additional waste
If you have any additional material  for recycling please put it next to your bin in a cardboard box or untied black bags. Tied bags will not be collected as we can't see what is inside.

Frozen bins
If the lid of your bin is frozen shut or the contents of your bin are frozen inside and don't tip out we will not come back to try again. There is no need to contact us. Please take your bin in and present it again on your next scheduled collection day.