Tuesday 12th November
All schedule collections have been completed.
Monday 11th November
Due to unforeseen circumstances Green bin collections in areas of Whaley Bridge and Chapel en le Frith have not been completed. Crews will return to complete collections on the 12th November. Whaley Bridge has now been completed - Chapel en le Frith will be completed 13th November
Friday 8th November
Green bin collections on Hawks Head Road, have not been completed due to parked cars blocking access. Crews will reattempt collections week commencing 11th November.
Thursday 7th November
Green bin collections on Primrose Crescent have not been completed due to parked cars. Crews returned and were still unable to gain access. Crews will reattempt collections week commencing 11th November.
Missed Bins
If there is no information on this page as to why your bin may have been missed please complete our online form to let us know. Missed bins must be reported after 4pm as the crews may still be out working and within 2 working days of your scheduled collection day. If you have already reported your bin as missed please allow five working days for the crew to return.
We will not return to empty your bin if
- it is not out for collection when visit your street
- you put the wrong bin out for collection
- it contains incorrect materials and has been stickered by our crew
- it is too heavy to move
- you report it missed more than 2 working days after collection was due
- the contents of your bin are frozen and won't come out when we tip the bin
Additional waste
If you have any additional material for recycling please put it next to your bin in a cardboard box or untied carrier bags. Tied bags will not be collected as we can't see what is inside.
Frozen bins
If the lid of your bin is frozen shut or the contents of your bin are frozen inside and don't tip out we will not come back to try again. There is no need to contact us. Please take your bin in and present it again on your next scheduled collection day.
