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Request a new or replacement bin

Unfortunately the standard 10 working day policy for bin deliveries has been extended to 15 working days due to delays caused by Covid-19 related issues. We apologise for the inconvenience caused and thank you for your patience and understanding with this matter.

The current cost of all bin sizes can found on our fees and charges page.

New occupiers and New Build properties

If you've moved into a property that has no bins, you can order the bins you need here.

There is a £31.00 charge for a bin to be delivered to you. You can order and pay for the bin using the form below.

If you are going to be moving into a newly built property, you can use this form to let us know when you are ready for the bins to be delivered and make payment if the developer has not already. If the developer has pre-paid for your bins, this form will not take payment.

Larger or smaller bins

Our standard-sized wheelie bins hold 240 litres, a small (140 litre) black, brown and green lidded bin may be more suitable for smaller households. You can order this size in all colours, or exchange your existing bin for a smaller one.

A large (360 litre) brown recycling bin is available to any household size.

Larger families or those with a medical condition that may produce more household waste could qualify for a larger (360 litre) black rubbish bin. There will be no charge if you qualify for a larger black bin on medical grounds.

There is a £31.00 charge for a bin to be delivered to you. You can order and pay for the bin using the form below.

Lost or damaged bins

You need to purchase another bin if yours has gone missing, or if it is too damaged for the crew to safely empty.  

There is a £31.00 charge for a bin to be delivered to you. You can order and pay for the bin using the form below.

If the crew report that your bin has fallen into the back of the wagon during collection, they will order a new one for you.