How to book a collection
You can book and pay for the collection of non-electrical and electrical items at the same time, but the collections will be on different days.
- Bulky item (non-electrical) collections take place every Thursday, book by midnight Tuesday
- Electrical item collections take place every other Friday, book by midnight Wednesday
The collection date available to book will depend on the capacity of the vehicle. As a result, when booking a collection you will be allocated the next available collection date. Please bear in mind this may not be the following Thursday during busy periods and may be a few weeks in advance.
Items need to be presented at your bin collection point from 6am. We will contact you if there are any problems with collection.
We will not take any items that are not listed on the booking, we do not undertake house clearances and we will not enter your house or garage to collect items.
How much does a bulky item (non-electrical) collection cost?
We charge £20.00 (£20.50 from 1st April 2023) for the collection and disposal of up to 4 items, extra items cost £4.60 each. You can use this form to book a collection of up to 9 items in total.
If you get council tax or housing benefit, the costs are reduced to £10.00 (£10.25 from 1st April 2023) for up to 4 items and £2.30 per additional item.
If your furniture could be re-used, please contact Glossopdale Furniture Project. This is a voluntary group who collect unwanted re-usable furniture donations free of charge, so they can be used by someone in need. Visit their website if you think your unwanted furniture could be used by someone else.
More than 9 items for collection? You can contact us with any queries before making a booking.
Non-electrical items we can collect
- Sofas (less than 6 foot or 1.83m and with no reclining mechanism)
- Armchairs (with no reclining mechanism)
- Mattresses (may become too heavy if it gets very wet so please put out on the day of collection)
- Wooden furniture such as shelves, tables and chairs
- Bedroom furniture e.g. bed bases, wardrobes, dressing tables
My booked bulky collection has not taken place
How much does an electrical item collection cost?
We charge £31.50 (£32.00 from 1st April 2023) for the collection and disposal of each large electrical item in line with WEEE recycling regulations. If you get housing or council tax benefit the cost is reduced to £15.75 (£16.00 from 1st April 2023) per item.
Small electrical goods are collected free of charge.
| Large electrical items (chargeable) we collect | Small electrical goods we collect free of charge |
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My booked electrical item collection has not taken place
We cannot collect
- Reclining furniture (eg sofa / armchair)
- Extra large items (anything longer than 1.83m or 6 foot)
- Anything metal (eg bed frames / furniture)
- Household chemicals
- Items with glass parts - display cupboards or glass tabletops
- Soil rubble, bricks, stone or concrete
- DIY waste (paint or plaster board)
- Radiators or boilers
- External, internal and garage doors
- Motorised vehicles or vehicle parts
- Garden plants/trees/bushes
- UPVC window/door frames
- Canopies
You might be able to take these to a household recycling centre (tip) which is run by Derbyshire County Council (DCC).
Cancel a collection
Cancellations must be received no later than Monday evening of the week the collection is due. Any requests after this time cannot be cancelled and a refund will not be issued.
