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Carelink Response Officer


£12.18 per hour plus enhancement for night working

24 or 32 hours per week available

Join our dedicated team providing a 24 hour response service to our community alarm clients across the High Peak.

This is an exciting time to join our Carelink team! We have recently reviewed our service and are looking for individuals with a caring "can do" attitude to help us move forward with new ways of working and an improved service offer for customers.

To provide a comprehensive emergency response service to older and vulnerable customers to maximize their ability to live independently.

To provide a comprehensive administrative and office support service to the Carelink team and it customers.

Incidental monitoring of CCTV.

To develop and maintain a range of working relationships with service users to ensure an end to end service is provided.

We are looking for colleagues who are:-

  • Kind, caring, compassionate and enthusiastic

  • Good listeners with great communication skills

  • Flexible with a positive approach

  • Able to cope with unexpected events and deal with emergencies

  • Have a full driving licence

Based at Ecclesfold in Chapel-en-le-Frith, our service operates 365 days per year on a shift system of 6am - 2pm, 2pm - 10pm, 10pm - 6am and days of 9am - 5pm.

Our priority is to recruit the "right" people to work with our existing team to deliver our service. We usually offer 24 or 32 hour a week contracts and can be flexible with which shifts we offer successful candidates, although we are particularly keen to hear from people happy to work weekends and late shifts.

The position is subject to successful enhanced Disclosure and Barring Service clearance.

For an informal discussion about the position please contact Helen Core on 0345 129 7777 x 6511

Our reward package highlights the benefits available to our employees as part of the overall employment package. These rewards range from benefits that have a financial value through to non-financial benefits and reward and recognition.

Previous applicants need not apply. 

Job Description [132KB]

Personal Specification [15KB]