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Customer Service Advisor

Customer Services Advisor

Starting Salary: AG2 - £25,583-£27,254 per annum with the opportunity to progress within the role once fully trained

33 hours per week - hours negotiable 

Contract- Permanent

Vacancies available at: Buxton/ Glossop or Leek

 

An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,

As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).

The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages.

For an informal discussion regarding this job please contact: Karen Lomas (Head of Customer Services) - karen.lomas@highpeak.gov.uk

Job Description (PDF, 148 KB)

Personal Specification (PDF, 130 KB)

Closing date Midday Thursday 2 April 2026

Interviews to be held 13 April 2026

 

Last modified on 18 March 2026