Rents Officer
The Strategic Alliance between High Peak Borough Council and Staffordshire Moorlands District Council has been in place for more than a decade - the Councils share a workforce delivering services to two distinct areas with their own corporate plans and priorities. The sheer variety of work is a factor that's often mentioned as a big plus by our staff in terms of professional development. While we've achieved a lot there's still much to do so it's the perfect time to be joining us.
Rents Officer
SALARY - £30,024 - £32,061 (Pro rata)
Essential car user
Permanent Contract
Hours 18.5 per week
Work Location: Buxton/ Leek/ Hybrid Working
The role of Rents Officer forms part of a wider Rents Team which delivers an effective rent collection and recovery service across the High Peak in accordance with legislation, the Council's policies and procedures, and performance targets. The role involves managing the rent collection of current and former tenancies, within a geographical patch of properties,
The successful candidate will have a housing background and previous rent recovery experience ideally within a local authority setting. They will be able to prioritise own workload, identify and escalate cases for action, and proactively negotiate repayment plans with tenants in arrears. They will handle rent account queries, carry out office interviews and home visits to tenanted properties to chase payment and prevent arrears, serve Notice Seeking Possessions, represent the Alliance at court hearings, and carry out evictions. They will ensure customers receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
For an informal discussion regarding this job please contact: Rachel Newsam, Rents Team Leader at email: rachel.newsam@highpeak.gov.uk
Personal Specification (PDF, 122 KB)
Closing date: Midday, Wednesday 17th September 2025
Interviews 1st October 2025
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