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Housing

Information on council housing including homelessness and carelink

Homelessness and Rough Sleeping Strategy Action Plan 2026 - 2028.

We want your views on our Homelessness and Rough Sleeping Strategy Action Plan 2026 - 2028. HPBC Homelessness Rough Sleeping Action Plan (PDF, 109 KB)

The action plan sets outs how we, with support from our partners, intend to prevent and respond to homelessness. Your feedback will help us to ensure the action plan reflects local needs and experiences.

Please click on this hyperlink to complete the consultation survey and share your views.

The consultation will close on 23 October 2026. Responses received by this date will be considered before the final action plan is agreed.

If you are a tenant of the council and would like to help shape how the council listens, learns, and improves, visit out Tenant Engagement area to find out more.

Tenant Engagement

Be aware of cold callers!

We have been made aware that cold callers have been targeting council tenants using lanyard which read 'Tenant Support'. Please do not engage with cold callers. Council staff will not cold call - any engagement with council staff will always be by prior arrangement with the tenant at an agreed time.

Anyone who would like advice about a consumer matter or advice for dealing with callers at the door can contact the Citizens Advice Consumer Service on 0808 223 1133.

Any resident who would like a Derbyshire No Uninvited Caller sticker to put in their window can request one via Call Derbyshire on 01629 533 190.

Council Tenants Survey

If you live in one of our homes, you will have recently been contacted by Acuity Research on our behalf asking you to complete a short survey about who lives in the house. It's really important we know as much as we can about your current situation and your needs so we can look at how we provide services to you. Please help us to provide the best service we can by completing the survey. Any information you give us will be treated with the strictest confidentiality.

If you have any enquiries about the survey please complete this form to contact our housing team.

Council housing

Information on council properties, how to apply for one, paying your rent and reporting a repair.

Information about your tenancy

Detailed information about your housing tenancy agreement, your responsibilities and who to contact if you want to end your tenancy.

Homeless or at risk of becoming homeless

Older, vulnerable or disabled people

Advice on sheltered accommodation, disabled adaptations and the Carelink alarm service.

Domestic Abuse

If you are experiencing domestic abuse and need help and advice.

Renters' Rights Act 2025

Find information about the Renter' Rights Act 2025.

Affordable housing

Find out more about affordable housing and our partnership work to develop affordable homes in High Peak.

Housing Disrepair Claims

We take all reports of repairs needed in our properties seriously and aim to resolve any problems as quickly as possible.

Report private housing disrepair

Information and how to report private housing disrepair

Damp and Mould

Here you can find information and help if you have damp or mould in your property.

Alterations to ex-council properties

If you want to alter a property that used to be a council house, you will need to apply, and pay for, consent.

Energy Efficiency and Advice

Find out more on the Warmer Homes Programme, explore the grants available in your area and get support and advice if you're behind on energy bills.

Information on Leasehold

Leasehold is a method of owning property (usually a flat) for a fixed term but not the land on which it stands

Customer feedback

If you wish to make a compliment, complaint or give general feedback, please use our feedback form

Supported Accommodation Provider

High Peak Borough Council is participating in the Supporting Housing Improvement Programme

Housing Strategy

Information about housing strategies including homelessness and affordable housing