Garden Waste

This service will start from 14 September.

Residents should continue use their green lidded bin until after their last green lidded bin collection which will be either w/c 31^st August or 7^th September depending on their collection schedule.

Our new Garden Waste Subscription sign-up is now OPEN.

The price for any household subscribing to the 2026/27 scheme is £46 per bin.

The terms and conditions of this service can be viewed below.

Garden Waste Collection Service T&C (PDF, 132 KB)

How to sign up

If you would like to continue using your garden waste bin you will need to subscribe to this service.

For residents on bin collections - 

Please use the 'Register' icon to set up your account for the portal, you will then be able to search for your address details and then subscribe using the 'Garden Waste Service' tab.

Most people will be able to complete this subscription easily by signing up via the online portal. However, if you need additional support to complete the online form, please call our customer service team on 0345 129 4870.

If any errors occur whilst attempting to process payments please report it to us by completing the form below.

Contact Garden Waste

For residents on bag collections -

Residents currently on bag collections will need to complete the following form to subscribe for collections.

Sign up for bag collections of garden waste here.

You can also register for an account in the portal but will need to complete the above form first.

For Communal Management Companies

If you manage a communal living area and need to pay for a garden waste subscription, please use the link below.

Communal Management Companies pay for garden waste subscriptions here.

What happens after you subscribe

Once you complete our online subscription form we will send you a permit sticker to place on your bin. This identifies your bin to our crews so make sure you follow the instructions on adding the permit correctly.

What goes in the bin.

• grass
• leaves
• weeds (not Japanese Knotweed or Ragwort)
• flowers and plants
• hedge clipping or pruning's
• branches and twigs
• windfall fruit

If any other waste is found in your bin upon collection it will not be emptied. Food waste should be put out for weekly collection in your food caddy.

Frequently Asked Questions

If you're still not sure or have more questions please check out our FAQs for more information.