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Community trigger

Responding to, and tackling, anti-social behaviour is a priority for all community safety partners in Derbyshire. The High Peak Community Safety Partnership brings organisations together to enable us to bring to justice those causing anti-social behaviour and provide support for people affected by it.

We always strives to provide a high level of service, but recognise that there may be times when, we don't get it right. This is where the Community Trigger comes in.


What is the Community Trigger?

The Community Trigger gives victims of anti-social behaviour the right to request a review of their case if their concerns have not been dealt with and organisations have been unable to resolve the anti-social behaviour successfully.

The Community Trigger is also known as an Anti-Social Behaviour Case Review.  The aim of the review is to see whether anything else can be done and possibly find solutions that may not have been considered before.

In Derbyshire, the Community Trigger process is managed by the local council on behalf of the other organisations that will be involved in the review. This includes the police, local health teams and housing providers.


When can I use the Community Trigger?

You can use the Community Trigger if you have reported three or more related incidents of anti-social behaviour within the last six months.

It doesn't matter who the anti-social behaviour has been reported to and you can apply for the Community Trigger on behalf of someone else, but you must provide their consent, with the application form.

An explanation of the threshold for the Community Trigger can be found in our Guidance Notes.

Community trigger guidance [127KB]


When should the Community Trigger not be used?

The Community Trigger is not an alternative to the relevant organisation's complaints procedure.  

If you have followed the relevant organisation's complaints procedure and you are still dissatisfied, you will be given information about the Local Government and Social Care Ombudsman, the Housing Ombudsman or the Independent Office for Police Conduct.


What happens when I submit a Community Trigger Application Form?

We will confirm receipt of a completed Community Trigger Application Form, within five working days.

We will review the information you have provided to determine whether your case meets the Community Trigger threshold.  If it does, an Anti-Social Behaviour Case Review will take place. The case review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem. 

We will inform you of the outcome and recommendations.

If you are not satisfied with the outcome of the Community Trigger, you can appeal with the Office of the Police and Crime Commissioner for Derbyshire.  www.derbyshire-pcc.gov.uk/Public-Information/CommunityTrigger

We welcome the opportunity to review cases of anti-social behaviour, but Community Trigger applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious. 

Please make sure you read our guidance before submitting an application [127KB]


Community Trigger (ASB Case Review) Data

2018/2019

Number of qualifying ASB Case Review Applications (Community Trigger) - 1

2019/2020

Number of qualifying ASB Case Review Applications (Community Trigger) - 0