Energy Debt

Four steps to avoid fuel debt

1. Improve the energy efficiency of your home.
2. Check that you are claiming all of the benefits that you are entitled to.
3. If you're unable to pay your bill contact your supplier and let them know.
4. Provide your supplier with a monthly meter reading to ensure you receive an accurate bill.

For those who are worried about rising bills, for free, impartial and local energy advice, contact Warmer Derby and Derbyshire on 0800 677 1332 or email wdd@mea.org.uk

They can also provide advice on insulation and energy efficiency grants.

If you are in arrears with your energy supplier and are experiencing hardship then you may be able to get help and support from various energy trusts.

British Gas Energy Trust

If you are experiencing extreme hardship with exceptional vulnerabilities, and are in debt with your energy supplier, you may be able to get help from the British Gas Energy Trust (both customer and non-customers of British Gas can apply).

For more information or to make an application visit www.britishgasenergytrust.org.uk

E.On Energy Fund

If you are a current or previous E.On customer then the E.On energy fund may be able to help you if you are in arrears with your energy bills. They might also be able to help with the replacement of white good items such as cookers, washing machines, fridges and fridge freezers or help to replace or repair gas, calor gas and oil boilers.

For more information visit www.eonnextenergyfund.com/ or call 03303 80 10 90

Severn Trent Big Difference Scheme

If you are a Severn Trent customer and have a low household income, you may be eligible for the Big Difference Scheme, which could reduce your water bill by up to 90%. The scheme is available regardless of your age, employment status or whether you receive benefits.

For more information or to apply visit https://www.stwater.co.uk/big-difference-scheme

WaterSure Scheme

If you are on a water meter and receive certain benefits, you may be eligible for the WaterSure Scheme, which can cap your water bill if you have a medical condition that means you use more water or have three or more children under 19 living in your household. The scheme is available through participating water companies, with eligibility criteria and application processes varying between suppliers.

If you know your water supplier, search their website for "WaterSure" to find out how to apply.

To find your water supplier visit https://www.water.org.uk/customers/find-your-supplier