Tenant Engagement Group

About the group

The Tenant Engagement Group (TEG) is a group of tenants working closely with the Council and Alliance Norse to make sure tenant voices are heard. Their role is to represent the views of tenants across the borough, raise concerns, share ideas, and work collaboratively with the council to improve services.

The TEG are proud to be part of the team shaping how the council listens, learns, and improves. Whether it's reviewing policies, meeting with officers, or helping to improve communication, we're here to make a difference. Every voice matters.

If you're interested in joining the group or just want to know more, look at the Ways to Get Involved section, or get in touch:

Email: engagement@highpeak.gov.uk
Phone: 07583 695 572
Post: Tenant Engagement, High Peak Borough Council, Buxton Town Hall, Market Place, Buxton, Derbyshire, SK17 6EL

You can read the group Code of Conduct using the button below.

Ways to Get Involved

There are lots of ways to have your say and help shape housing services in High Peak. Whether you'd like to be part of a regular panel, share occasional feedback, or just answer a quick question now and then, we've got options to suit everyone.

• The Tenant Engagement Panel meet regularly with council and Alliance Norse staff to shape decisions, review services, and represent tenant views.
• Community Champions are a voice for their area. They share ideas, feed in local concerns, and work closely with the Tenant Engagement Group to improve your neighbourhood.
• Intermittent Champions Help out now and then by reviewing specific policies or testing new ideas.
• Sign up to be contacted occasionally for a Quick Q Panel. The TEG will reach out when they have short surveys or questions where your views can help shape improvements.

They are always open to new ways of working with tenants. If there's a better way for you to get involved, get in touch.

Expenses, support, and training is provided if needed but you don't need any special experience - just a willingness to get involved.

Contact us to sign up or find out more:
Email: engagement@highpeak.gov.uk
Post: Tenant Engagement, High Peak Borough Council, Buxton Town Hall, Market Place, Buxton, Derbyshire, SK17 6EL

Removing Barriers to Involvement

We want every tenant to have the opportunity to get involved and committed to removing barriers that might stop people from taking part.

Here's how we support you to join in:

Flexible options
Choose how and when you'd like to be involved - whether online, over the phone, face to face, or by post. From regular meetings to one-off feedback, there's something for everyone.

Support and guidance
The TEG will explain what's involved and give you any information and help you need.

Expenses covered
Any reasonable out-of-pocket expenses will be reimbursed if you attend meetings or events as part of your involvement.

Access to training and events
Training is available to everyone in the group, and where relevant, the TEG will pay for you to attend conferences or learning sessions related to your involvement.

Welcoming everyone
The TEG work hard to make sure all protected characteristics are recognised and respected. If you need any reasonable adjustments or extra support to take part, get in touch.

Action plans/action logs

Documents to follow

Minutes and notes from meetings

Minutes and notes will appear here when available.