Food Waste FAQs
Here are answers to the most frequently asked questions about the food waste collection service.
Delivery of the food waste starter packs will take approximately 6 weeks and start on 27 July. Food waste collections will start from 14 September.
Please continue to use your green-lidded bin for your food waste until the new service starts.
Delivery of the starter packs will take place in the following phases:
Phase 1 - Glossop, Tintwistle, Hadfield, Padfield, Gamesley, Simmondley
Phase 2 - Hayfield, Castleton, Edale, Hope Valley, Bamford
Phase 3 - New Mills, Furness Vale, Chapel en le Frith
Phase 4 - Whaley Bridge
Phase 5 - Central Buxton, Burbage, Fairfield, Harpur Hill, Sterndale Moor
Where do I get the caddies from?
We will deliver a silver kitchen caddy (for your countertop) and a green outdoor caddy (for our crews to collect from) to every household, along with a roll of introductory liners to get you started. Delivery of the caddys accross the High Peak will take approximately 6 weeks and start on 27 July 2026.
When will I get my caddy?
We will be delivering caddies over a 6-week period, starting from the 27th July running up until the start of the service on the 14th September.
Can we put our address on the caddy?
Yes, we encourage residents to put house numbers and names on their waste and recycling bins.
Where should I present my food waste caddy?
Place your caddy in front of your other bins, so we can spot it easily, at your usual collection point.
Can I use my own container if excess food won't fit into my caddy?
No. We only collect food waste from the green caddies that we provide.
If you would like to reduce the amount of food you are wasting, and therefore save you money on your shopping, please visit www.lovefoodhatewaste.com
My caddy has been missed, how do I report a missed collection?
Please report it like any other missed collection by using our online form to report it within 48 hours of it being missed.
Please ensure caddies, like all other bins, are ready for collection by 6am on your scheduled collection day.
How do I use the new food waste recycling service?
To help you recycle your food waste we will provide everyone with a green outside food caddy, a smaller silver kitchen caddy for your countertop and a roll of liners. Use the liners in the silver caddy to collect your waste food in your kitchen. When full, tie a knot in the liner and transfer it to the outdoor caddy. Present the outdoor caddy on collection day, with your other bin(s).
For flats, the external caddy will be replaced with a larger communal bin, but the process will remain the same.
What type of food waste can I put in my caddy?
All food waste will be taken in the green caddy including meat and fish, raw and cooked food including bones, dairy products, such as eggs/egg shells and cheese, raw and cooked vegetables and fruit, bread, cakes, pastries, rice, pasta, beans, tea bags and coffee grounds, mouldy and out of date food and leftover foods from plates. All food must be removed from its packaging
What about liquids?
The liners will only be able to cope with a small amount of liquids (such as milk from left over cereal or runny sauces like gravy). It is best to ensure that liquid is absorbed by other foods before placing in the liner / caddy. Please do not dispose of drinks in your food waste recycling caddy.
I am on an assisted collection; can I use the food waste recycling service?
Yes, crews will come and check for your caddy on your normal collection day. Leave your caddy where you leave your other containers / bins.
Can I still compost my food waste at home?
Yes, of course. If you already compost your food waste at home in a compost heap or compost bin, you can continue to do so. Not all food can be composted so you can still use the food waste recycling service for foods that can't be composted, such as all meat, fish, bones and dairy products.
Is there a charge to use the new food waste recycling service?
The service is free of charge, and includes free issuing of 1 indoor caddy, 1 outdoor caddy and some introductory liners.
I haven't received my caddy yet or it was delivered damaged, what do I do?
