If you need to report a noise complaint about a council tenant please use the latest version of the Noise App 2.0. This App is a quick and easy way to record noise which is causing an annoyance/nuisance.
You can download The Noise App 2.0 and start recording the noise that is causing the problem straight away. The recordings are uploaded directly onto a secure site that Council Officers access. You can make as many recordings as you need and each recording lasts for up to 30 seconds.
Please note: you will need a 'smart' device to use this app and broadband is recommended so it doesn't use your mobile data allowance.
Step 1 - Download the app from www.thenoiseapp.com or search online for 'The Noise App 2.0' at Google Play or the Apple App Store.
Step 2 - Create your account and choose 'High Peak Borough Council' as your service provider to investigate your noise nuisance reports.
Step 3 - To report a nuisance simply tap the icon, make a 30-second recording of the noise, complete a form and submit your report online.
Step 4 - Await a response from us.
Please be aware that all recordings carry a GPS stamp so that Officers are aware of your location when you are making the recording, and all recordings carry a date and time stamp.
If you don't have a 'smart' device you can still report noise issues online by contacting contacting our housing officers online.
